Shipping policy
Shipping
Every Woodsie Wonder piece is packed in our Berlin studio and shipped with trusted shipping partners. Each order includes tracking, so you can follow its journey
until it arrives in your home. We aim to make shipping reliable and transparent, wherever you live.
Germany
Complimentary shipping.
Delivery within 2–4 working days.
European Union
Complimentary shipping.
Delivery within 4–7 working days.
Non-EU Europe
United Kingdom: £14
Switzerland: CHF 20
Norway: NOK 221
Import VAT and duties may apply and are payable by the recipient.
Delivery within approximately 4–7 business days, depending on destination.
We do not ship outside Europe at this time.
Customs and Import Fees
Orders delivered outside the European Union may be subject to local import VAT, customs duties and carrier clearance or handling fees.
These charges are not collected by Woodsie Wonder at checkout and are payable by the recipient. Depending on the destination and carrier, payment may be requested before or upon delivery.
Packaging
All orders are shipped in recyclable, sturdy cardboard packaging to ensure each piece arrives safely.
Missing or Damaged Orders
If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible so we can assist quickly.
Returns
Returns are accepted within 14 days of delivery.
For eligibility, steps and full details, please visit our Returns page.
Questions
If you need support with your order or delivery, we are here to help.
Email us at info@woodsiewonder.com